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SpendMap User Guide (v14.5)

REQUEST FOR QUOTATION > RFQs > RFQ acknowledgments > Acknowledge RFQs

 
To ensure that RFQs do not fall through the cracks, you can keep track of which RFQs have been received in good order by your suppliers.  When your supplier acknowledges receipt of an RFQ, you easily keep track of it with this utility.

The Unacknowledged RFQ Report lists RFQs that have yet to be acknowledged.

You can also send e-mail reminders to suppliers that have not yet acknowledged their RFQs.

Automatic Acknowledgment of E-Mail RFQs

When sending RFQs to your suppliers by e-mail using a hyperlink in the body of the email message rather than a file attachment, acknowledgment will happen automatically and you will NOT need to use the [CONFIRM] button for those RFQs, per below.  Rather, the RFQs will be auto-acknowledged when your supplier clicks on the hyperlink to download the document.  

Similarly, RFQs that are delivered via the Supplier Portal will be auto-acknowledged.

However, RFQs that are delivered by fax, verbally or hard copy (printed) must be acknowledged manually using the [CONFIRM] button, since SpendMap has no way to know when the supplier actually receives the document.

 

RFQ Acknowledgment Screen

This screen lists RFQs that have yet to be confirmed (acknowledged).  

Note: the RFQ number may appear multiple times (once for each supplier that has yet to confirm receipt of the RFQ).

When RFQs are acknowledged and the batch is processed, those RFQs are removed from this list and the supplier details in the RFQ Status Utility is updated to indicate that the RFQ was acknowledged.

When an RFQ is confirmed using the [CONFIRM] or [ALL] buttons, the “Confirmation Date” appears in the Confirmed Column.  This is the date that will appear in RFQ Status.  To change the date, enter a new Current Confirmation Date in the field at the bottom of the screen.