RECEIVING > Utility > Recover orphaned receipts
This is used to replace (re-generate) missing receipt reference numbers for Purchase Orders. Receipt reference numbers are used internally during the invoice matching/approval process. If a receipt is processed in the system but the associated reference number is missing, you will not be able to match an invoice to the receipt.
This utility should not be required during normal system use. However, if you have not enabled the rollback feature and an error occurs when processing receipts (e.g. PC failure, network failure, etc.) the receipt reference number may not be generated.
The use of the rollback feature is recommended to maximize data integrity.
