ASSET MANAGEMENT > Status & Inquiries > Service call status
This is used to view the details of both open and closed/completed service calls.
The information is updated automatically as service calls move through the process.
This screen shows a summary of the service calls that match the search filters at the top of the screen.
TIP: Use the check-box called "Include closed documents" at the top of the screen to include those service calls that have been closed/completed.
Click on a service call to drill into the details of that service call or use the [Quick search by document number] button at the bottom of the screen to jump right to a specific service call.
Search Filters (top of screen)
Buttons (bottom of screen)
